Client and Carer Reference Group

We want your input. Would you like to contribute to our organisation in a meaningful way? In addition, know that you are part of something which could change lives for the better?

This is the role of our Client and Carer Reference Group.

Clients, carers and their families are at the centre of everything we do and so it’s natural we want to receive your feedback – whether that’s good or bad. Your involvement allows us to deepen our knowledge and align our services to what suits your needs.

As an organisation, some of our best connections are with the people at ground level who receive our service provision. Interactions with our clients mean you will have a better insight into our processes and gain valuable knowledge into the way we operate.

Wouldn’t you find it reassuring knowing that your actions and intentions are helping to shape our organisation as it moves forward?

Role of the Client and Carer Reference Group

The group will report directly to the Consumer Advisory Committee. You will play an important role with strategic decisions made at top level by the Board.

The objectives of each group will be to:

  • Offer members the opportunity so they can make valuable contributions regarding our services
  • Lead initiatives locally on issues which are important to you
  • Encourage and facilitate knowledge sharing
  • Create valuable client partnerships in order to strengthen communication
  • Obtain more involvement from clients and carers who have lived experience in the disability services sector
  • Suggest improvements and highlight areas of weakness and strengths

What to do next?

If you’re interested and aged eighteen or over, let us know. Above all, you must be able to commit to the meetings regularly. They’ll take place bi-monthly, that’s every two months via phone or Zoom. You’ll meet other clients, carers and family members, all from a variety of backgrounds of different ages.

As an organisation that works with children, the elderly and other vulnerable communities, we have a duty of care to ensure we do everything possible to prevent us engaging with people who could put the organisation, our clients and volunteers at risk. As part of that process, we are required to obtain a Volunteer Police Check (paid for by VisAbility) before becoming a member of a Client and Carer Reference Group.

If you’d like to get involved, please complete the form below.

Client & Carer Reference Group
Please note fields marked with an asterisk (*) are required
Address line 1
Address line 2
Suburb / Town
Preferred contact method*
Which Group are you interested in joining?

I understand that Groups will meet via teleconference (either by phone or online).

As part of the selection process, I agree to be contacted by phone for follow up discussion.